I was was on the phone with Noel today, and what a great company that really takes care of their customers. I had ordered 4 washing tubs and stands with wringers for use at a homeless shelter. One of the double tubs were outside and we had a really cold winter and the hoses weren’t opened which would drain any water that accumulated in the tubs. So the water froze inside both tubs and expanded causing leaks. It was totally our fault for not noticing the hoses were not in their proper place for draining. Noel was very kind and understanding and sent 2 replacement tubs without charging. It was very kind and unexpected. They have been so great to deal with and to work with someone that really cares was a above and beyond. Thank you again Noel, Mark Montgomery
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Our customers say….
Thank you!
Just a quick note of thanks about the personal phone call I received yesterday to answer my question about timing of shipping of the sink and faucet I ordered yesterday morning. Your customer service in that moment is to be commended and gave me exactly the peace of mind I needed. Thank you for focusing… Read more “Thank you!”
DT